Help & Support

Frequently Asked Questions

Answers to common questions about Brown Bear Pedals – from power requirements and warranty details to shipping and returns. Click a question to expand the answer.

General FAQs

Questions about Brown Bear Pedals, how they work, or general info about the brand.

Warranty & Repair

Coverage details and what to do if something goes wrong with your pedal.

Frequently Asked Questions

General FAQs

Warranty & Repair

Returns & Refunds

Shipping & Delivery

Payments & Safety

General FAQs

What is Brown Bear Pedals?

What type of power supply do your pedals require?

Warranty & Repair

Do Brown Bear Pedals come with a warranty?

What do I do if I need a repair?

Returns & Refunds

Do you accept returns?

Do you provide free return labels?

Shipping & Delivery

How long does it take for orders to ship?

Do you ship internationally?

Who pays international duties and taxes?

Payments & Safety

Is my payment data safe with you?

What types of payment do you accept?